Frequently Asked Questions

Q: Why Should I Use Mossor Computers For My Technical Services?

  • A: We are the best!

Q: Why Does My Anti-Virus Not Stop All Malware?

  • A: Malware is typically missed by Norton when it is installed unintentionally by an end user. Installations that are prone to these types of issues are software downloads from the internet which are published by unrepeatable sources.

Q: What Is Malware?

  • A: Software that is intended to damage or disable computers and computer systems. In most cases malware is installed by clicking on false advertisements or included with unofficial software.

Q: Are Windows Updates necessary?

  • A: Yes, Windows Updates are important and necessary especially the critical updates, hot fixes and security updates. These updates help ensure your system is not vulnerable to known issues in the operating system or installed programs.

Most Windows Updates fall into one of the following categories:

  1. Update software
  2. Critical Update (A released Fix for a discovered problem)
  3. Hot Fix (A release of several Fixes for problems)
  4. Security Update (Updates on NEW virus/spyware threats)
  5. Latest Version of Service Pack
  6. Additional Tools (New windows Subroutine programs or small programs added to your system)

Q: What Is A Processor?

  • A: A computers processor or central processing unit (CPU) is the hardware within a computer that carries out the instructions of a computer program by performing the basic arithmetical, logical, and input/output operations of the system. When you are opening a program or even clicking your mouse your CPU is doing the work to make that happen.

Q: Do MHz or GHz Ratings Matter When Choosing A Processor?

  • A: A computers processor or central processing unit (CPU) is the hardware within a computer that carries out the instructions of a computer program by performing the basic arithmetical, logical, and input/output operations of the system. When you are opening a program or even clicking your mouse your CPU is doing the work to make that happen.

Q: What Processor Should I Have In My New Computer?

  • A: This is an example of what is known as a loaded question. There are many factors that be considered and argued about processors that are manufactured at any giving time. Items such as Mhz and Cores
  • The technology behind Core i3 processors includes dual core base, hyper threading support, and virtualization. Core i3 processors do support 64-bit versions of Windows. By taking advantage of Intel’s new chipset and 14nm technology, Core i3’s have even been known to perform closely to lower end Core 2 Quadprocessors. Should you buy a computer with a Core i3 processor? It depends. If you use your computer for basic tasks such as word processing, email, surfing the web, etc., a Core i3 processor is more than enough to handle all of that with ease. A core i3 processor is a solid, affordable choice for the heavy majority of people.

Q: What Is A Hard Disk Drive (HDD)?

  • A: Hard disk drives are a form of direct access media storage. Meaning this is where your computer stores all of your data. The larger the size of your HDD the more data can be saved on it.

Q: What Is Random Access Memory (RAM)?

  • A: Random-access memory allows data items to be read and written in roughly the same amount of time regardless of the order in which data items are accessed. Some examples of when RAM is being used are when you open an internet browser, Microsoft Office is open, antivirus software running, and any other software that may be open and running on your computer. In summary having more RAM installed allows you to have more items open and running at the same time.

Q: What is the difference between a 32-bit and 64-bit operating system?

  • A: The terms 32-bit and 64-bit refer to the way a computer’s processor (also called a CPU), handles information. The 64-bit version of Windows handles large amounts of random access memory (RAM) more effectively than a 32-bit system.

Q: Can I run 32-bit programs on a 64-bit operating system?

  • A: Most programs designed for a 32-bit version of Windows will work on a 64-bit version of Windows. Some notable exceptions exist such as antivirus programs.

Q: How can I find programs and devices that work with a 64-bit version of Windows 7?

  • A: To find programs and devices that work with Windows 7, look for products that display the “Compatible with Windows 7” logo. They’ve been tested to be compatible with both the 32-bit and 64-bit versions of Windows 7.You can also go online to the Windows 7 Compatibility Center and check to see whether the program or device is compatible with the 64-bit version of Windows 7. Hardware and software manufacturers continue to update this information, so check back often.

Q: What’s wrong with using public Wi-Fi??

  • A: Finding free Wi-Fi seems like a great idea to connect to the internet, but public Wi-Fi networks have a large problem in that they are very insecure. Even when a Wi-Fi network has a password, it doesn’t keep you safe from other people on that same network. It’s notoriously easy for any of them to see what you’re doing and, in some cases, steal personal information or passwords.

 

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