Business Solutions

supportTechnical Support
We provide technical support to enterprises  providing assistance to users of technology products such as mobile phones, tablets, computers, software products, e-mail, printers and other electronics. In general, our technical support services attempt to help the user solve specific problems with a product—rather than you providing training, customization, or other support services. Technical support options include:

  • Telephone
  • E-mail
  • Remote Desktop
  • In Person (On-Site)
  • In Shop (Our Location)

 


onsiteImplementation / Configuration
Whether your business is ready to expand, moving or needs a technology face lift, we can assist. You can trust while these changes are being made we will do our best to provide you with the best professional services available. Our team of technicians are trained to get your business moving in the right direction as quickly as possible. Some of the service items we frequently handle include:

 

  • PC & Laptop Deployments
  • Server Configuration
  • Network Design
  • Data Cable Runs
  • Routing & Switching
  • Internet Security
  • Data Recovery and Migration
  • Program Installations
  • Peripheral Device Setup
  • Security Camera Systems
  • Security Alarm Panels

 


backupsBackup / Disaster Recovery
Do you have a worst case scenario plan for your companies data? Planning for these types of situations is critical in today’s business world. Information technology (IT) increasingly plays a mission critical role in organizations of all types. Systems run silently in the background, for years reliably providing employees the tools and information necessary to do their job. However at any given time disaster can strike in the form of an earthquake, fire, tornado, flood, terrorism, hackers, viruses, power failure, hardware failure, even a malicious employee.

Imagine losing all of your company data and having to start from scratch. The financial implications of such an event could prove disastrous for a company of any size. Yet everyday business’s everywhere suffer from events such as these. Each year millions of dollars are spent trying to recover from events that could have been prevented. Our technicians are trained to help you avoid these kind of problems. By creating backup solutions and recovery plans we help ensure your business is ready for anything.


Service Contracts
Our service contracts allow customers flexibility and cost savings by allowing each contract to be tailored to their individual business needs. We create a blanket of support that is available to your business allowing you to rest easy. While under a service contract your business becomes part of our preferred client program making you eligible for benefits such as these:

  • Priority Service & Repairs
  • Monthly Scheduled Maintenance On Servers
  • PC Health Monitoring
  • Backup Strategies & Solutions
  • Site Surveys
  • Technical Support
  • Additional Labor Discounts
  • Hardware & Software Discounts

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Customization

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330-966-3825

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